Contact Us

FAQS

The following are the questions most frequently asked by our customers. If you have any other inquiries, please contact us.

• How do I request a sample?

  You may request samples via the following methods:

  • Fill out the online form above and select "Request a Sample."
  • Call our sales hotline directly at: 0536-8888999.
  • Send an email to business@qinyi-tech.com, specifying your sample requirements.

  We will contact you within 1–2 business days of receiving your request to confirm the details.

• How long is the typical lead time for your products?

  The standard lead time for regular products is 15–20 business days after receipt of the order. For customized products, the lead time is typically 30–45 business days, depending on specific requirements. In cases of urgent need, we can coordinate our production schedule; please communicate with our sales team in advance.

• Do you provide technical support and documentation?

  Yes, we provide comprehensive technical support for all our products:

  • Product datasheets and application manuals
  • Reference design schematics and PCB layout recommendations
  • One-on-one support from technical engineers
  • Regular technical training and seminars

• What is the Minimum Order Quantity (MOQ)?

  The MOQ for standard products is 1,000 units. For customized products, the MOQ depends on the specific specifications, typically ranging from 3,000 to 5,000 units. Small-batch trial production is negotiable; please contact our sales team for further details.

• Do you support custom development?

  Yes, we have a professional R&D team capable of providing customized solutions tailored to our clients' needs:

  • Customization of product specifications (dimensions, sensitivity, frequency response, etc.)
  • Customization of packaging/housing forms
  • Integrated solution design
  • ODM/OEM services

  Please describe your specific requirements via our online form or email, and we will arrange for an engineer to contact you directly.